People Coordinator

The Role

The team..

The People Team within Media & Entertainment operates at the heart of ITV’s creative and commercial engine. We partner closely with leaders and managers to deliver strategic people plans that align with our "More than TV" and overall People Strategies. Working alongside our specialised Centres of Excellence—including Talent Acquisition, Reward, Learning & Development, Occupational Health, and Diversity & Inclusion—we provide a seamless, high-quality, and comprehensive HR service that makes ITV a fantastic place to work.

The role..

We’re looking for a People Coordinator to join our team on a permanent basis to provide essential administrative and operational support to the broader People Team.

In this varied and fast-paced role, you will act as the primary operational contact for routine employee lifecycle processes. You will manage end-to-end admin workflows, maintain accurate data in our HR Information System (Oracle Fusion), support divisional projects and change initiatives, and serve as a helpful first point of contact for employee and manager queries.

Some of your key day-to-day responsibilities will include:

• Managing administrative workflows for the full employee lifecycle, including onboarding, contract variations, probation tracking, and offboarding.
• Serving as the first point of contact for general employee and manager queries regarding routine People policies, processes, and systems.
• Maintaining accurate HR records in Oracle Fusion, ensuring high data integrity, strict confidentiality, and regular running of standard reports/data audits.
• Coordinating logistics for Occupational Health referrals, logging sickness absence, and assisting with standard risk assessment administration.
• Providing administrative and logistical support to Business Partners for divisional restructures, projects, and Diversity & Inclusion programs.
• Maintaining team documentation, including Org Charts, recruitment trackers, policy documents, and manager toolkits.
• Collaborating cross-functionally with HR Operations, Payroll, and Centres of Excellence to ensure seamless service delivery.
• Identifying continuous improvement opportunities to streamline day-to-day admin workflows and guiding managers on self-service systems.

Skills you’ll need (minimum criteria)

• Proven experience in an administrative or coordination role (preferably within a HR function), with familiarity handling standard HR workflows and workplace policies.
• Practical experience managing data input and record-keeping within HR databases (experience with Oracle Fusion is highly advantageous).
• CIPD Level 3 qualified or working towards (desirable), or equivalent practical HR administrative experience.
• Tech-savvy with solid numerical skills and proficiency across Microsoft Office / Google Workspace.
• Excellent written and verbal communication skills with absolute discretion and integrity when handling sensitive information.
• Exceptional organisational skills with high attention to detail and an ability to prioritise multiple tasks effectively.

Other things we’re looking for (key criteria)

• Experience working within an HR operating model that utilises Centres of Excellence and matrix structures.
• A proactive, action-oriented "can-do" approach focused on providing a helpful, responsive service to stakeholders.
• Comfortable working independently or in a team, remaining calm under pressure, and adapting flexibly to changing business priorities.
• Strong networking skills to build rapport, trust, and collaborative relationships across all levels.
• Foundational knowledge of UK employment law and HR best practice initiatives.

Potential Challenges

• Some travel within the UK to other ITV offices may be required.
• Requires a flexible working style and approach to support cross-divisional needs as required.

Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.