People Manager

The Role

18 month fixed term position

The role

We’re looking for an agile, proactive People Manager to join our divisional People team. This is a brilliant opportunity to work alongside experienced People Business Partners, helping to implement strategic plans that actually make a difference.

You’ll be the first port of call for managers, providing comprehensive advice and helping them lead with confidence. Whether you’re reacting to a sudden business requirement or promoting an ITV-wide culture initiative, you’ll have the autonomy to make your mark, backed by a supportive team when you need it. If you’re ready to support colleagues across the business and thrive in a fast-paced environment, we’d love to hear from you.

Key responsibilities

• Advisor to leaders and managers
  • Build and maintain effective relationships with stakeholders to deliver successful business outcomes
  • Act as critical friend and challenges the status quo
  • Advise on ITV policy and process
  • Support the implementation of a Diversity, Equity and Inclusion (D,E & I) strategy, relevant to the business area, which complements the ITV D,E& I strategy and drives a culture of inclusion.
  • Collaborate with HR Ops and Services, other HR colleagues, the centres of excellence (Resourcing, Reward, Learning and Development, Occupational Health and Diversity etc.) to ensure a comprehensive, seamless and efficient HR service
  • Ensure that new/amended policies, procedures and toolkits are effectively communicated to relevant stakeholders to provide absolute clarity and consistency in the application of policies across the business.
• Problem Solving and resolution
  • Work with client groups and Business Partners to find solutions to problems.
  • Understand the business area priorities and contribute to people plans aligned to our More than TV Strategy and our People Strategy
• Organisational Design
  • Deliver and supports the implementation of OD for the division
  • Support changes and restructures as required
• Projects and change
  • Support delivery of projects and acts as an advocate for change
• Employee Relations
  • Guide, support and advise line managers through everyday HR situations
• Advise and support on long term and short term sickness absence
• Advise on where stress risk assessments might be appropriate and manages the process
• Manage occupational health referrals
• Advise and support managers on probation management, capability and performance management
• Advise on smart and flexible working
• Management of grievances and complaints (outside of People Relations team remit)
• Assess conflicts of interest including Personal Relationships At Work
• Risk & Compliance
  • Identify operational risk within the division
  • Ensure effective implementation and compliance with our People policies e.g. Contracting & Compliance (CAC) and ensure all training is embedded.
  • Ensure that regulatory and legal statutory requirements are met, continue to ensure relevant legal knowledge is maintained;
• Data
  • Take accountability for People data for business areas and use insights to influence decisions as needed.
• Continuous Improvement
  • Contribute to the People function’s quality and continuous improvement working in partnership with CofE’s to ensure a high quality, efficient and professional People service.
  • Work with the wider HR team to help identify improvements to existing policies and procedures, and processes.
  • Maintain a working knowledge of developments in employment law and HR best practice.
  • Guides managers to use standard processes through people systems and processes

Skills you’ll need (minimum criteria)

• HR generalist experience, preferably in a fast paced, high profile organisation
• Demonstrable experience in identifying and resolving employee relations risks and issues
• Ideally experience in working within a HR operating model utilising Centres of Excellence
• Experience of providing a proactive HR service
• Good working knowledge and understanding of UK employment law and HR best practice initiatives
• Some experience of delivering operational HR in a matrix environment
• Foundation in employment law and understanding of its application in a business context

Other things we’re looking for (key criteria)

• Able to influence and challenge whilst building rapport and trust
• A self starter who is comfortable working with a high degree of ambiguity
• Commercial awareness and a genuine curiosity about the broader business
• An effective communicator capable of translating complex issues
• Takes full ownership of decisions and actions the ability to exercise sound judgment
• Expertly manages relationships to deliver organisational & operational impacts of case management
• Able to multi-task with resilience to deliver results in a fast paced environment