Product Manager (ITVX Content Experience)

The Role

12 Month Fixed-Term Contract

Product Manager, ITVX Content Experience

We’re looking for a Product Manager to join our Core Experience Product Group that will primarily focus on the Discovery experience and support strategic projects to grow the ITVX service.

Reporting to the Senior Product Manager, this role will coordinate Product development activities across several ITV functions and with our development teams.

For this role, we are looking for someone with previous experience in developing consumer facing digital products on Connected/Smart TV, web and mobile platforms and a track record of managing a data driven, value based roadmap.

The team

We connect with millions of people every day, make content they can't get enough of and reflect and shape the world we live in… and we do all this through the power of creativity.

We are a digitally led entertainment and media company that creates and brings brilliant content to audiences, wherever, whenever and however they choose.

Simply put, as a Media and Entertainment brand at heart, we are people-focused and place a huge emphasis on innovation. Our culture is everything to us and our product teams power the platforms for our stars on screen to shape the future.

Here at ITV we are undergoing a major digital transformation drive, across all of our platforms and on-demand services. With the rapid shift in industry trends, from VOD streaming to programmatic AI and ever-changing consumer tastes, accelerating the demand for high-quality, high-volume content delivery at scale, we are looking to leverage our long-standing reputation as the largest commercial TV network in the UK in order to create a technology-first media platform that caters to an increasingly diverse worldwide audience.

Responsibilities:

• Translate customers’ core experience needs and business requirements into a Product Strategy for your cross-functional area
• Prioritise the development backlog by assessing the business value of product initiatives.
• Lead the discovery and development of device-centric capabilities and features that enhance the viewer’s experience in the ITVX app
• Lead a cross-functional team towards a roadmap that is data-driven and prioritised based on value and feasibility
• Take the initiative to really understand the viewer experience on devices and propose optimisations that are driven through data and testing
• Manage and keep stakeholders informed at all levels across Product, Technology, Delivery, Marketing, Commercial and Legal to build a vision and roadmap
• Managing and keeping stakeholders informed at all levels across Product, Technology, Delivery, Marketing, Commercial and Legal to build a vision and roadmap

Skills you’ll need (minimum criteria)

• Knowledge of streaming devices and their capabilities (Web, Connected/Smart TV and Mobile would be advantageous)
• Knowledge of native device functionality and bespoke needs of partner apps
• Understanding of data-centric Product development, establishing KPIs and storytelling through data
• Understanding and ability to collaborate closely with technical development, design and product teams
• Experience working across suppliers and teams and ensuring consistency of approach and unity of direction
• Ability to define and write product documentation and development tickets in a clear, concise way

Other things we’re looking for (key criteria)

• Excellent stakeholder management skills and proven track record in working with cross-functional teams
• Excellent written and verbal communication skills
• Ability to navigate relationships at various levels across ITV, including strong influencing skills to act as a change agent
• Comfortable navigating and guiding others through ambiguity
• Able to work independently and to tight and evolving deadlines
• Flexible and creative approach to problem solving