Sales Operations Analyst

The Role

The role

To work with the Director of Sales Operations and across all Global Partnership teams on Reporting to optimise the end to end Sales Process and drive revenue generating activity through

our ecosystem of business applications, tools and processes.

Global Partnerships Technology and Global Partnerships Data & Insights teams are key stakeholders for engagement.

Provide regular and ad hoc operational reporting for business teams and Execs on our primary data sources - Licensing platform, Content Hub, Salesforce, Tableau, Screening Data.

Recommend and action areas of data clean up and management across primary business applications to improve speed and accuracy of operational reporting. Support with data quality testing during mass data uploads and new system launches. Act as a Global Partnerships systems superuser, looking to craft best practices and train new personnel on system improvements.

Supporting project teams and roll-outs with subject matter expertise from the business

Main responsibilities

• Salesforce Reporting to support non-Salesforce users providing critical support functions in Rights Management, Content Operations teams and other business teams. For example reports on Forecasting and Deal Opportunities.
• Content Hub and Licensing System alignment with Weekly Uploads of Rights Summary data - working with Catalogue Manager and Rights Management teams
• Manage the Expiring Licenses report refresh for Global Sales teams for Finished Tape to track renewal / extensions / new Sales opportunities and train all new Sales and Admin Starters on this report.
• Provide reporting support and expertise for Data Cleanse activities across all our primary applications of Salesforce, Licensing system and Content Hub
• Google Cloud (GCP) query management for the development, running, and scheduling of queries to support cross-functional teams with ad-hoc data requests and data mapping
• In-House Avail Tool updates executed weekly from GCP Data Warehouse and Content Hub, providing dedicated support to Sales Admins regarding Sales Histories and Licence Clash Availability
• Project transformations - launch support for all projects encompassing User Acceptance Testing (UAT), data migration, and comprehensive data cleanse activities
• AI tools support, including the training of Sales teams on new AI Agent launches and ensuring rigorous data validation
• Support Business Application Introduction training on key tools as required.

Skills you’ll need (minimum criteria)

• You are a master in setting priorities, planning, stakeholder and time management
• Spreadsheet modelling - Advanced MS Excel / Google Sheets proficiency (e.g. pivot tables, macros and power query)
• Data Visualisation skills - experience working with Tableau
• Database and data manipulation experience in extracting, joining and aggregating datasets.
• Previous experience required working in a fast paced media environment
• SQL Expertise - Including experience in creating and editing SQL Queries, with experience using Google Cloud Platform preferred
• Flexible work attitude and a willingness to take on duties beyond those specified in the job description

Other things we’re looking for (key criteria)

• Advanced skills across Excel, Tableau and SQL
• Result-oriented and tenacious
• Flexible and able to multitask across business priorities
• Collaborative/good communicator
• Proactive, positive and enthusiastic
• Attention to detail
• Bias for action
• Relation builder