Senior Agile Delivery Manager

The Role

6 months FTC

The team

Here at ITV, we are undergoing a major digital transformation drive, across all of our platforms and on-demand services. With the rapid shift in industry trends, from VOD streaming to programmatic AI and ever-changing consumer tastes, accelerating the demand for high-quality, high-volume content delivery at scale, we are looking to leverage our long-standing reputation as the largest commercial TV network in the UK in order to create a technology-first media platform that caters to an increasingly diverse worldwide audience.

For this role…

We are looking for someone who is passionate about leading and building high-performing agile teams to deliver valuable products and services for ITV. Agile delivery managers within viewer experience technology work across a range of cross-functional work streams to deliver value to consumers of ITV’s digital propositions, which includes ITVX and ITV News.

Some of the day-to-day responsibilities:

• Lead and drive the successful delivery of the overall video portfolio, spanning 5 video teams. Teams are formed of a fully cross functional viewer journey team and technical platform domain teams.
• Work with product managers, engineering managers, senior leaders and other stakeholders to ensure transparent goals and priorities aligned to objectives.
• Build and maintain strong collaborative stakeholder relationships, managing expectations and ensuring transparent clear communications on work status and progress of overall video portfolio.
• Help identify and remove impediments across your teams, escalating where necessary.
• Coach, motivate and empower teams through the adoption of agile values, principles and good practices.
• Coordinate with other delivery managers to provide transparency and insights at a team, product area and portfolio level.
• Use data and metrics to monitor progress, identify potential issues early and inform decision making.
• Coach, mentor and guide teams to optimise delivery flow and to continuously improve.
• Be a positive change agent and coach our teams to new or improved ways of working
• Line manage and support the growth of your agile delivery managers. Identifying skill gaps and promoting continuous learning.
• Facilitate team and cross-team events.
• Use tools like Jira and Confluence to help teams plan, coordinate and optimise flow.
• Promote and lead in ITV’s agile delivery community, sharing knowledge and experiences to help build capabilities across the organisation.

Minimum role criteria:

• Must have extensive experience leading technology transformation programmes and managing large-scale delivery portfolios.
• Confidence in synthesising and presenting key information from multiple product groups to senior leadership.
• Well-versed in building trust and coaching teams toward self-management and cross-functional behaviours.
• Broad knowledge of various agile frameworks, methods and good practices.
• Capable of managing work and dependencies across multiple internal and external partner teams.
• Experience of using empiricism to drive continuous improvement in planning, forecasting, predictability and workflow efficiency.
• Strong coaching and facilitation skills.
• Ability to operate in a fast-paced environment with multiple stakeholder demands.

Desirable

• Knowledge of interconnected disciplines, such as product management, product design & engineering.
• Experience or understanding of scaling agile practices in medium to large organisations.
• Leading and inspiring other agilists as a line manager.
• Knowledge of video streaming technologies.

Please note, on occasion we may receive a very large volume of applications which means applications for a role may close earlier than the referenced closing date. We’d encourage you to apply as soon as possible if interested.