Senior Business Analyst
The Role
6 months FTC
Ready to be at the heart of transformation? We’re looking for an experienced, inquisitive, and proactive Senior Business Analyst to join our dynamic Content Supply & Technology team. This team is driving ITV’s strategic vision, and you'll play a crucial, hands-on role in shaping the content supply chain of the future.
The Opportunity:
You’ll be diving deep into the business processes of ITV’s Media & Entertainment (M&E) division, focusing on the content supply chain. Your mission will be to research, understand, and document (to BPMN Level 3) our 'as-is' processes, and then help transform them into future-state solutions that deliver key business goals and real operational outcomes.
You’ll be collaborating across the board with Product, Design, Engineering, QA, Delivery, Change, and vital business stakeholders to make it all happen.
What You'll Be Doing (Your Responsibilities):
- Mapping the Future: Lead process modelling to map complex content supply chain processes at multiple levels, aligning them to our future solutions.
- Driving Transformation: Apply domain modelling to clearly identify the key concepts and relationships essential for robust solution design.
- Defining Requirements: Create impactful user stories, eliciting, analysing, defining, validating, and prioritising the business needs, logic, and constraints for our architecture and engineering teams.
- Proving the Value: Support benefits analysis and realisation, helping to quantify expected business outcomes and validate the impact of our work post-delivery.
- Understanding the Journey: Document how ITV’s content supply chain operates today and identify how it needs to evolve to meet strategic needs.
We're Looking For Someone Who Brings:
- 6+ years in a Business Analysis role with demonstrable experience applying BA techniques to broad, complex projects/products.
- A solid understanding of the media industry, specifically the content supply chain.
- Familiarity with agile principles and a track record of working effectively in cross-functional product development teams.
- Strong capability in business, process, and data analysis, with expertise in Business Process Modelling (BPMN diagrams), Domain Modelling, User Story creation, Benefits Analysis & Realisation, and Vendor Evaluation.
- Excellent interpersonal skills with the confidence to effectively frame and communicate opportunities and respectfully challenge prevailing assumptions.
- High attention to detail, ensuring thoroughness and accuracy in all deliverables.
ITV is for everyone.
We welcome applications from individuals of all backgrounds, including People of Colour and Deaf, Disabled, and Neurodivergent people.
ITV strongly encourages applications for this role from disabled people. As a Disability Confident Leader, if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee to take you to the next stage* (minimum criteria above).
We're happy to discuss any support/personalisation you may need during our application and selection process as part of our reasonable adjustments. Drop us a line if you require anything at talkingcareers@itv.com.
Click the button below to find out more about applying with a disability.
*There may be a few exceptions where we are not able to take all eligible candidates to the next stage due to the volume of applications.
Your impact sends ripples
ITV offers some great rewards and benefits including:
- Flexible working with a range of options
- Generous holiday allowance, plus you can buy more
- Annual bonus opportunity
- Competitive pension contribution
- Save as you earn - with an opportunity to buy ITV shares
- Wellbeing and volunteering days plus a wide range of opportunities to help you live a balanced and healthy life
Tech, Data & Product team
Behind every famous face, every programme, every channel is one of our market-leading technology teams. Discover more about the teams that are building products that millions of people use.
What is the magic of ITV?
It starts with a simple love of television. Watching it, creating it, talking about it. Whether it’s daytime or primetime, for downtime or anytime.
We’re inspired by our audiences. Who helps shape what we make. Standing shoulder to shoulder with them. Because what matters to them, matters to us.
Starting conversations. Winning hearts. Changing minds and sometimes even society itself. Big or small, what we make makes an impact.
ITV is for Everyone.
We create and showcase content by, with and for everyone, connecting and reflecting modern audiences. We are committed to championing diversity, equity, and inclusion across our organisation and in everything we do.
As part of this commitment, we actively encourage applications for this role from candidates who are Deaf, Disabled and Neurodivergent, People of Colour, and candidates from working class backgrounds.
London
ITV White City, 201 Wood Lane, London, GB, W12 7RU Find us