Technical Analyst, Enterprise Architecture

The Role

Technical Analyst, Core Enterprise Architectecture

We are seeking a Technical Analyst to join our Enterprise Architecture team, working across ITV’s technology landscape to map, analyse and communicate logical architectures, service boundaries and workflows.

In this role, you will work closely with the wider architecture community and technology teams to support the design of new and existing systems. You’ll help ensure solutions align with organisational standards and architecture principles, while creating artefacts that can be clearly understood by both technical and business stakeholders.

You will also play a key role in identifying and modelling Intelligent Automation opportunities across enterprise workflows. This includes analysing current and target state processes, identifying manual handoffs, dependencies and control points, and supporting the design of scalable, secure and maintainable automation solutions aligned to enterprise architecture principles.

The team

The Enterprise Architecture team works across ITV to provide a clear view of how systems, services and business capabilities connect and evolve.

You’ll collaborate with architects, technology leads and business stakeholders to shape future-state architectures, support strategic initiatives and help drive improvements across ITV’s technology and operational landscape.

Responsibilities:

Architecture & Design

• Work with the Enterprise Architecture team and wider architecture groups to map and document logical architectures, service boundaries and workflows.
• Liaise with divisional technical design groups to ensure proposed designs align with organisational standards, guidelines and architectural principles.
• Support the design, development, integration and testing of systems, considering reusability, maintainability, security, efficiency and reliability.
• Collaborate on high-level and detailed solution designs using C4 and other modelling approaches where appropriate.
• Review system designs and recommend improvements based on defined principles and standards.

Business Capability & Landscape Modelling

• Take a leading role in defining and maintaining a group-wide Business Capability model, including modelling relationships between capabilities, applications and organisational structures.
• Document current (“as-is”) and future (“target state”) views in a way that is accessible to both business and technical audiences.
• Identify gaps, dependencies and opportunities for improvement across domains using a service-led approach.
• Work closely with Technology Leads to maintain up-to-date views of the technology landscape and support regular review cycles.
• Contribute to value chain mapping and other artefacts that support strategic decision-making.

Workflow & Intelligent Automation

• Identify and analyse opportunities to improve workflows through orchestration, automation and Intelligent Automation practices.
• Map current and future workflows, highlighting manual steps, handoffs, dependencies, decision points and exception paths.
• Support the design and documentation of automation patterns, including business process automation, system orchestration and AI-assisted workflows.
• Help assess feasibility and implementation considerations such as integration, data quality, monitoring, resilience, security and governance.
• Contribute to enterprise principles, reference patterns and best practices for workflow automation across ITV.

Collaboration & Continuous Improvement

• Work closely with architects, technology leads and stakeholders across ITV to support architectural decisions and future-state direction.
• Communicate complex technical and workflow concepts clearly to a range of audiences.
• Contribute to ongoing improvements in architecture practices, artefacts and ways of working.

Skills you’ll need (minimum criteria)

• Proven ability to work with senior stakeholders and translate high-level requirements into clear designs, models and solution options.
• Strong experience in enterprise architecture modelling and documentation, using C4 or similar modelling approaches.
• Experience working with technology teams and software solution design, with a solid understanding of systems and interfaces.
• Ability to capture, document and communicate complex technical and workflow concepts to both technical and non-technical audiences.
• Understanding of workflow design, process analysis and implementation considerations for automation or Intelligent Automation in enterprise environments.

Other things we’re looking for (key criteria)

• Strong analytical and problem-solving skills, with the ability to think both strategically and laterally.
• Comfortable working in ambiguous environments, structuring complex workflows, operating models and architectural challenges into clear outputs.
• Knowledge of a broad range of software development methodologies, tools and current technology trends.
• Understanding of service design principles and how they can be applied to create value for customers and employees.
• Experience identifying or supporting opportunities for workflow improvement, orchestration, automation or AI-enabled processes, with an awareness of governance, control and operational considerations.